Privacy Policy

1. Introduction

This Privacy Policy explains how Vecta Scale ("we", "our", or "us") collects, uses, stores, and protects information when you use our website, application, and related services, including integrations with the WhatsApp Business Platform and Meta services.

Website: https://nadeemahmadkhan.online/

By using our services, you acknowledge this Privacy Policy. If you do not agree with it, please discontinue use of the relevant services.

2. Information We Collect

Depending on how you use our services, we may collect information such as:

1. Personal information: name, email address, phone number, and business details you provide.
2. Account information: account identifiers and authentication-related information required to operate your account.
3. WhatsApp information: phone numbers, message content, delivery status, and other information needed to provide WhatsApp automation or messaging services.
4. Technical information: IP address, browser and device details, usage logs, and diagnostic information.

We aim to collect only information that is reasonably necessary for the services you use. The information collected depends on the features you enable and the permissions you grant.

3. How We Use Information

We may use information to:

1. Provide, operate, and maintain our application and services.
2. Enable authorized WhatsApp Business Platform and Meta integrations.
3. Respond to inquiries and provide customer and technical support.
4. Maintain service security, troubleshoot issues, and prevent fraud or unauthorized activity.
5. Understand usage and improve the functionality and reliability of our services.
6. Meet applicable legal and regulatory requirements.

4. WhatsApp and Meta Platform Data

Our services may integrate with Meta platforms, including the WhatsApp Business Platform. Where you authorize access to platform data, we process that data to provide the features you request and in accordance with applicable platform terms and permissions.

We do not sell personal information, WhatsApp messages, or Meta platform data. We do not use platform data for purposes incompatible with the permissions granted and the services described to you.

5. Sharing of Information

We may share information only as reasonably necessary in the following circumstances:

1. Service providers: with providers supporting hosting, security, maintenance, and operation of our services.
2. Platform integrations: with Meta or other platforms as required to deliver a feature you have authorized.
3. Legal requirements: where disclosure is required by applicable law, regulation, or valid legal process.
4. With your direction or consent: where you ask us to share information or otherwise authorize the sharing.

We do not sell or rent your personal information to third parties.

6. Data Storage and Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. Information may be stored or processed by service providers supporting our operations.

No electronic storage or transmission method is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

7. Data Retention and Deletion

We retain information for only as long as reasonably necessary to provide the services, meet legitimate operational needs, resolve disputes, and comply with applicable legal obligations.

You may request deletion of your personal information by contacting us using the details below. We will review valid requests and process them in accordance with applicable law and relevant platform requirements. Certain information may be retained where legally required or necessary to address security, fraud, or unresolved matters.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may withdraw consent where processing is based on consent. Contact us to submit a privacy-related request. We may need to verify your identity before responding.

9. Cookies and Similar Technologies

Our website or application may use cookies and similar technologies for essential functionality, security, analytics, and service improvement. You can manage cookies through your browser settings; disabling some cookies may affect functionality.

10. Third-Party Services

Our services may connect to third-party platforms, including Meta and WhatsApp, which operate under their own privacy policies and terms. We encourage you to review the policies of those services. This Privacy Policy applies to Vecta Scale's handling of information, not to independent third-party practices.

11. Children's Privacy

Our services are intended for business and general users and are not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law. If you believe such information has been provided to us, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, data practices, or legal requirements. Updated versions will be published on this page with a revised effective or last-updated date.

13. Contact Us

For privacy questions, concerns, or requests, contact:

Business Name: Vecta Scale

Contact Person: Nadeem Ahmad Khan

Designation: Founder

Address: Surya Vihar Part 3rd, Sehatpur, Faridabad, Haryana, India

Phone: +91 9821388637

Website: https://nadeemahmadkhan.online/

Business Email: Please use the official contact email published on our website.

Contact hours: Monday to Friday, 9:00 AM to 6:00 PM (IST).